1. Introduction
Faro Ventures LLC ("Company," "Faro Ventures," "we," "us," or "our") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website at faroventures.co (the "Website") or use our nearshore accounting capacity services.
Faro Ventures LLC is a Wyoming limited liability company that provides managed nearshore accounting departments to US CPA firms, Fractional CFOs, and professional services companies. Our operational infrastructure is located in Latin America, where we maintain professional confidentiality standards and comply with applicable data protection regulations.
By accessing or using our Website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, company name when you fill out forms, schedule strategy calls, or contact us
- Professional Information: CPA firm details, service requirements, talent level needed (Junior/Associate/Senior), FTE capacity requirements, and any information you provide in communications with us
- Client Data: When you engage our accounting services, we may process financial data, tax information, and other confidential business information necessary to deliver bookkeeping, tax preparation support, month-end close, and financial reporting services
- Payment Information: Billing details necessary for processing monthly retainer payments (processed securely through third-party payment processors)
2.2 Information Collected Automatically
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic (see Section 8 for details)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide managed nearshore accounting department services, including tax preparation support, bookkeeping, AP/AR management, bank reconciliations, month-end close, financial reporting, and controller-level strategic oversight
- Client Onboarding: To assess capacity requirements, match appropriate talent (Junior/Associate/Senior level), configure white-label integration with your systems, and deploy dedicated accounting professionals
- Communication: To respond to inquiries, schedule strategy calls, send service updates, and provide account manager support
- Quality Assurance: To monitor performance, conduct QA reviews, and maintain service quality standards
- Legal Compliance: To comply with applicable laws and regulations in the United States and countries where our operational infrastructure is located
- Business Operations: To improve our services, conduct analytics, and enhance user experience
- Security: To detect, prevent, and address fraud, security issues, or technical problems
- Marketing: To send information about our nearshore accounting capacity services (you may opt out at any time)
5. Data Security
We implement industry-standard security measures to protect your personal and client information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest using SSL/TLS protocols
- Secure VPN infrastructure for all accounting professional access to client systems
- Enterprise-grade Google Workspace with advanced security controls
- Multi-factor authentication for administrative and system access
- Access controls limiting information access to authorized personnel only
- Regular security audits and employee training on data protection practices
- Confidentiality agreements with all accounting professionals and service providers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Client Relationship Data: Duration of service engagement plus 7 years for tax and compliance purposes
- Financial and Accounting Records: Minimum 7 years in accordance with IRS and professional standards
- Communication Records: Duration of relationship plus 3 years
- Marketing Data: Until you opt out or request deletion
Upon service termination, we provide a 30-day transition period for knowledge transfer and data return, after which client data is securely archived or deleted per contractual terms.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Correction
You may request access to the personal information we hold about you and request corrections to inaccurate or incomplete information.
7.2 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Deletion
You may request deletion of your personal information, subject to legal retention requirements and legitimate business purposes (such as ongoing service delivery or dispute resolution).
7.4 Marketing Opt-Out
You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or contacting us directly.
7.5 Cookie Management
You can control cookie preferences through your browser settings (see Section 8).
To exercise any of these rights, please contact us at inquiries@faroventures.co. We will respond to your request within 30 days.
9. Third-Party Links
Our Website may contain links to third-party websites, including our Google Calendar booking system for strategy calls. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Faro Ventures operates with infrastructure in multiple countries. When you use our services, your information may be transferred to and processed in the United States and Latin American countries where our accounting professionals are located. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Contractual data protection clauses with service providers
- Adherence to professional confidentiality standards
- Technical security measures (encryption, secure access controls)
11. Children's Privacy
Our services are intended for business use by CPA firms, Fractional CFOs, and professional services companies. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
- Posting the updated Privacy Policy on our Website with a new "Last Updated" date
- Sending an email notification to active clients
- Providing notice through our account manager communications
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Faro Ventures LLC
Email: inquiries@faroventures.co
Website: faroventures.co
Strategy Call: Schedule a Call